Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. That means total delivery time is roughly 6 to 11 business days from the date you place your order. Every shipment includes tracking so you can follow along.

Yes, we offer free shipping on most orders within the Continental U.S. (excludes AK/HI). There is no order minimum required. Orders ship via USPS, UPS, or FedEx based on destination and package size, and you will receive tracking information once your order ships. Please see our Shipping Policy for full details.

We want you to be completely happy with your smart oven, grill, smoker, or refrigerator. If something is not right, please contact our support team and we will walk you through the return process. Full details are outlined in our Return Policy page.

We understand that choosing the right appliance matters. If you need to swap a smart oven for a different size or trade a grill for a smoker, reach out to us by email or phone and we will help coordinate the exchange. Our team can also help you compare models before you decide.

Smart ovens offer precision temperature control and app-connected cooking, making them ideal for consistent results indoors. Grills and smokers are designed for open-flame cooking and that classic smoky flavor outdoors. If you are unsure which fits your setup, send us a message with details about your space and cooking style and we will offer a recommendation.

Our smart refrigerators include features like temperature monitoring, energy usage tracking, and app connectivity for remote adjustments. Specific features vary by model, so check the product page for a full breakdown. Our team is also happy to walk you through options if you contact us directly.

Sales tax, if applicable, is calculated and displayed at checkout.